Tag Archive for: customer experience
How to Reduce Technical Debt During Liferay DXP Upgrades: A Modernization Guide
Upgrades shouldn’t slow innovation. Discover how Liferay and Veriday help teams reduce technical debt and evolve digital experiences without disruption.
How to Build a Cloud Migration Strategy in 2026: CIO Playbook
Cloud migration in 2026 isn’t a simple yes-or-no decision. IT leaders must evaluate business value, risk, cost governance, skills readiness, and long-term modernization. This article breaks down the five critical questions CIOs and CISOs ask when choosing a cloud migration partner—and whether moving to the cloud is the right strategic move.
The Future of Liferay Portal Development: What Enterprises Need to Know in 2026
Explore how Liferay Portal is evolving into a full Digital Experience Platform. Discover what this means for enterprises across Canada and the US — and how Veriday can help you stay ahead.
From Legacy to Legendary: How Modern Portals Turn Agility into Experience.
In today’s fast-moving digital world, agility isn’t optional — it’s essential. Modern portals give enterprises the speed, flexibility, and connected experiences needed to thrive. By unifying data, automating workflows, and enhancing customer interactions, they turn technology into a true business enabler — driving both agility and exceptional customer experience.
Generative AI: How to Embed Smart Chat and Virtual Agents in Customer Portals
Generative AI is redefining how organizations interact with customers through their portals. In this blog, Veriday explores how to embed AI-powered chat and virtual agents directly into Liferay or customer portals — walking you through the architecture, integration patterns, user flows, and governance best practices. Learn how enterprises can create smarter, more responsive digital experiences while maintaining data security and brand trust.
Is Digital Transformation in your Organization’s Future?
Digital transformation has become an overused phrase in the workplace. According to Forbes, digital transformation is the use of technologies to radically improve the performance or reach of an enterprise. 78% of respondents across a wide range…
Improving Customer Experience: Mobile, Online Self-Service, Content Targeting
Did you know that 88% of buyers are willing to pay more for a better customer experience? In fact, it is predicted that by 2020, customer experience will overtake price and product as the key differentiator (Walker). Take a moment to think,…
Omnichannel is the Key to Optimizing Customer Experiences
What does Omni-channel mean?
Historically, companies were focused on providing customers with the ability to transact in the channel of their choice. Organizations were organized around channels, and each channel’s department had their…
