CUSTOMER PORTAL

Keep Your Customers Happy with Intuitive Self-Service

Improving your customer’s experience means reduced costs, streamlined processes, and increased satisfaction (for everyone). Launch an intuitive self-service portal to empower your customers to resolve their own issues to free up your team to handle more complex challenges.

Benefits

Empower your clients through self-service

When customers can resolve their own issues without the help of a live representative, it increases satisfaction and adoption.

Unified customer touch points

Bringing your existing customer service systems and content into a single, unified experience that fits your customers needs.

Make meeting your customers’ experience expectations easy

It’s time to stand out from competitors by ensuring your self-service platform is exceeding the expectations of your customers.

Capabilities

Application Management

To be the disruptor, innovation must be at the heart of your applications. We help you turn innovative ideas into platform-enabled transformation, now and into the future.

System Integration

Don’t struggle to manage many disparate systems. Bring together legacy systems into a unified solution that delivers delightful experiences to your users.

UI/UX

UI/UX is always at the core of everything we do. From crafting pixel perfect designs to creating the perfect user experience.

Managed Services

Augmenting your team with experts who can service your solution to ensure predictable outcomes at scale; freeing up resources to focus on business initiatives without sacrificing system performance.

Dev Ops

Veriday offers DevOps Transformation services to help you innovate and respond to an ever-changing marketplace and technology landscape by aligning development and operations.

Digital Workspace OTS

Your shortcut to reaching intranet maturity with our Off The Shelf solution. The best of out of the box and custom-built with no compromises.

Business & Technology Strategy

Our clients can reimagine, restructure and renew business functions, becoming agile and continuously innovate.

Management Consulting

By understanding your challenges, our consultants use local and global knowledge to help introduce tailored strategies that help your business innovate and grow while reducing costs and leveraging talent.

Program and Project Consulting

Veriday’s Program Management Services support the full project lifecycle from planning to monitoring to ensure a successful implementation that is on time and on budget.

Training and Education

With software and best practices that are ever changing, staying current is challenging. This is why we offer a number of different training programs to improve skills and teach new ones.

FINANCE

Give your employees and customers an experience they’ll remember

We’ve had a lot of experience in the world of finance. When IPC needed a secure, modern and flexible intranet, Veriday used the Liferay Platform to implement a new advisor portal called “The Hub” which is now a one-stop shop for all their advisor needs.

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Less than 5 months for implementation time

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1200+ Active Users

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99% Adoption Rate

INSURANCE

Portals designed to inspire and convert.

Whether it’s websites to promote your Insurance Advisors, or a portal for your customers or employees, we can help you deliver your project.

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Improved user experience

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4 months implementation time

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Improved claims processing time

MANUFACTURING

The right dealer, at the right time, with the right analytics.

Building a B2B portal for VW is just one of the many web projects we’ve done in the manufacturing sector. Veriday can assist your company whatever your goals.

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Micro-service approach

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Bulk fleet orders

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Financial savings and better customer experience

UTILITIES

No time for down time – Keeping Customers Connected

We helped Toronto Hydro update their web presence and built a new site that was both responsive and accessible.

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1600 Simultaneous users/second during outages

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AODA Accessibility compliant

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99.9% Uptime

NON-PROFIT

Joining together to fight human trafficking

Veriday is committed to helping Rahabs Daughter in their fight against human trafficking

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Educate those around us

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Rescue victims

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Stop the demand

RETAIL

User centred research and design

Veriday designed and built a retail portal that integrated with systems in the backend to enable a single source of truth for the portal users.

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Reduced administrative overhead

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Reduced friction points in communication.

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Increased operational efficiency.

Thought Leadership

Leaders

Chris Lamoureux

Chief Operating Officer

Sudipto Ghosh

Director – Professional Services

Sam Hyland

Vice President, Professional Services

Contact Our Team of Experts

Let’s talk about how we can create a personalized solution for your business needs.

Contact Us