The Appian Al Process Automation Platform helps automate hundreds of different activities using Al in unison with other automation tools, making it easier to orchestrate efficient, impactful processes. Our platform provides unified workflow and automation tools that let you build practical, valuable Al solutions for your organization without giving up control of your most valuable and sensitive data to third parties. The Appian Al Skill Designer enables you to securely train and build low-code private Al models that connect with Appian’s data fabric.

Appian also offers packaged integrator to public Al services. The Appian Azure OpenAl platform plug-in is available for free in the Appian AppMarket. lets you seamlessly incorporate generative Al into your Appian applications Get inspired by the plug-in use cases described below.

5 ways to implement generative Al in your applications.

These are just a few of the many ways you can use the Azure OpenAl plug-in to integrate generative Al into your Appian applications.

1. Build internal chatbots. Create a chatbot on your own internal knowledge base to quickly answer employees’ questions. Allow employees to instantly access valuable insights and resources, saving them time and effort.

2. Build customer service assistants. Create a custom chatbot for your customer service team that enables customers to find solutions on their own, saving everyone time. You can also tailor the color palette and iconography of the chatbot to match your brand.

3. Summarize documents. Save end-users time and improve decision-making by automatically generating summaries of incoming documents based on predefined, relevant settings. Define action items and key facts, and achieve better understanding faster than ever.

4. Generate email responses. Automate email responses throughout your workflows. Utilize preset requirements for tone, length, language, type, and more to quickly generate strong email communications both internally and externally.

5. Perform entity extraction. Have AI extract the most relevant data from a piece of text, categorize it retrieve related information, and plug all of this into another system for data analysis prep. For instance, the Al con pulls names and metadata from a report for further analysis by your team. View More.